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BIGPAPERS.COM HELP CENTER!

BigPapers.com is much more than a website. We are a group of professionals dedicated to insuring the highest customer support. Our help center is designed to quickly and efficiently answer any question(s) you might have.

Some of the most commonly asked questions are...

How quickly can I receive a pre-written paper?
We have a RUSH service that is available! With this service your pre-written paper order will be sent in under 6 hours!

I’m interested in having a paper custom written to my exact specifications. How much will it cost?
Our prices range throughout the year depending upon how busy we are so it’s always best to view our custom writing order form for the latest prices. Typically custom writing starts at $19.95 per page for our 7-day service and goes up from there depending upon how quickly you need the paper. As a side note, members of our DISCOUNT CLUB receive substantial savings throughout the year. Membership is totally FREE and when you join you’ll have a chance to win a big paper!

What is our fax number?
If you need to fax anything to us, please send to the closest location near you. Our east coast fax number is 1-413-410-1219. Our west coast fax number is 1-775-201-1979. If the fax pertains to your order, be sure to include your order number on the fax cover sheet.

What is our custom writing service?
Our custom written model papers are just that! All custom writing is completely original, written from scratch to meet your exact specifications. From A to Z, you give us every last detail. Our writers then research and write a paper based on your details. If you have additional materials you can always fax them to us. For more info, please visit our order form.

I have specific materials that pertain to my custom written model paper order. Can you use them?
Yes, the more info you can send us the better! (ie) class notes, Power Point slides, source(s) The standard process is to place your order and then email, fax or mail the materials to us. Be sure to indicate your order number on the fax cover sheet or in the subject line of your email. Our fax numbers are located on our order form below the details box and our email address and office address can be obtained by contacting us. To order a custom written paper online click here.

How quickly can I receive a custom written model paper?
We offer a 12-hour service for $45.95 per page intended to aid those clients of ours who wait till the last minute for help. Our 12-hour service is offered 335 days out of the year. We also offer a 6-hour service periodically throughout the year.Click here for our custom paper order form.

Can I track the status of my custom paper order online?
You bet! Online tracking is available for custom orders by clicking here.

What is our pre-written paper service?
Pre-written model papers are papers we have already on file within our system. It is important to note that they ARE NOT resold anywhere else. They are available exclusively through BigPapers.com only.

If I order a custom written paper, how will I receive it?
Custom written papers are sent via e-mail to whatever address you specify on the order form at no additional cost. The paper will arrive attached in Microsoft Word and in the body of the email. If you do not have Microsoft Word, you can download a FREE Microsoft Word viewer here.

What if I am unhappy with a custom written paper?
If you place or have already placed an order for custom writing and feel the writer did not include the original details, we will revise the order for free. To request a revision, please follow the directions listed in the email that you received with your order.

If I order a pre written paper, how will I receive it?
Pre-written papers are sent via e-mail to whatever address you specify on the order form. The paper will arrive attached in Microsoft Word and in the body of the email. If you do not have Microsoft Word, you can download a FREE Microsoft Word viewer here.

I've got a question, but it's not answered on this page. What can I do?
We can be reached 24 hours a day, 7 days a week. To send an inquiry, click here.


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